My job is to personally look after the patient from their very first contact with Liverpool Smile Studio. I am on hand throughout their journey with the Practice to ensure they have a great experience. I help arrange appointments, discuss treatment options and costs, but most importantly to listen and understand exactly what the patient wants from their dental experience.
2. Why did you choose to work at liverpool smile studio?
I have worked at Liverpool Smile Studio since 2006 and from my first day it always felt more than just a job, but somewhere you can enjoy your work. We have a great team and always try and help each other. You get a real sense of satisfaction seeing the transformation in people.
3. What do you enjoy best about your job?
I think it's the sense that I play a part in making a difference in someone's life. It really is amazing to see the change in a person when they've finished their treatment. Sometimes it can be something simple that we've done but you can see a difference inside them and not just in their teeth.
4. Why would you recommend liverpool smile studio to someone else?
Of course I am biased, but I think our best quality is that we really do care about helping you. We spend the time to get to know you and try and find a solution for everyone.
My Treatment Experience:
I always felt that I had a gummy smile with quite small teeth. I didn't really like the way the front teeth angled in and crossed over slightly and I suppose like most people I wanted my teeth to be whiter. You see pictures in magazines and celebrities on T.V. and you're always a bit jealous of their bright, wide smiles.
I had a conversation with Dr. Bennett to see if anything could be done and we decided to look at some ideas. First we designed my new smile and from that moment I never looked back. I could see exactly how my teeth could change and started to get really excited about how I could look. We decided to remove some of my gum and then place veneers over my teeth to straighten and whiten them.
I was a little apprehensive at first but the excitement grew after each stage of the treatment. I think the whole process took about 2 months from start to finish. I had a little discomfort at first but nothing too serious. At least I was never far from a dentist if I did have a problem!
As soon as the treatment finished I was so happy. I feel so much more confident and I can't stop smiling. People are always complementing me on my smile. It's also really helpful in my role because I can tell patients my personal experience so they understand exactly what's involved in a smile makeover. I have absolutely no regrets about changing my teeth.